MLA
Czap, Hans. "Policy-Agents to Support CSCW in the Case of Hospital-Scheduling." Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, IGI Global, 2002, pp. 72-83. https://doi.org/10.4018/978-1-931777-00-1.ch005
APA
Czap, H. (2002). Policy-Agents to Support CSCW in the Case of Hospital-Scheduling. In V. Sugumaran (Ed.), Intelligent Support Systems: Knowledge Management (pp. 72-83). IGI Global. https://doi.org/10.4018/978-1-931777-00-1.ch005
Chicago
Czap, Hans. "Policy-Agents to Support CSCW in the Case of Hospital-Scheduling." In Intelligent Support Systems: Knowledge Management, edited by Vijayan Sugumaran, 72-83. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-00-1.ch005
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