The Politics of Information Management

The Politics of Information Management

Lisa Petrides (Teachers College, Columbia University, USA), Sharon Khanuja-Dhall (Teachers College, Columbia University, USA) and Pablo Reguerin (Teachers College, Columbia University, USA)
DOI: 10.4018/978-1-59904-411-8.ch003


This case details one institution’s attempts, at a departmental level, to develop an information system for planning and decision making. It looks at the department’s effort to manage and track students and to design a management tool that would help departmental faculty to function more effectively. It examines the challenges faced in managing information and the behaviors that drive new information management processes with the increased use of technology.

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