MLA
Duffner, Robert. "Portals Unlock the Knowledge that Drives Business Value." Designing Portals: Opportunities and Challenges, edited by Ali Jafari and Mark Sheehan, IGI Global, 2003, pp. 202-219. https://doi.org/10.4018/978-1-59140-108-7.ch012
APA
Duffner, R. (2003). Portals Unlock the Knowledge that Drives Business Value. In A. Jafari & M. Sheehan (Eds.), Designing Portals: Opportunities and Challenges (pp. 202-219). IGI Global. https://doi.org/10.4018/978-1-59140-108-7.ch012
Chicago
Duffner, Robert. "Portals Unlock the Knowledge that Drives Business Value." In Designing Portals: Opportunities and Challenges, edited by Ali Jafari and Mark Sheehan, 202-219. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-108-7.ch012
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