Potential of Internet of Things (IoT) and Blockchain Technology in the Collaboration and Integration of the Retail Supply Chain

Potential of Internet of Things (IoT) and Blockchain Technology in the Collaboration and Integration of the Retail Supply Chain

Xinyu Zheng (Cranfield University, UK) and Syed Imran Ali (University of Huddersfield, UK)
DOI: 10.4018/978-1-6684-4153-4.ch009
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Abstract

The application of Industry 4.0 technologies in the supply chain of organisations has progressively become a hot topic. These disruptive technologies have contributed to enhance efficiency, performance, and sustainability in the organizational ecosystems. However, the globalized retail industry is confronting several challenges pertaining to collaboration and integration. Hence, a thorough review is imminent to explore the potentials of Industry 4.0 technologies such as internet of things (IoT) and blockchain technology to address the challenge of achieving collaboration and integration across the retail supply chains. To address this, a systematic literature review (SLR) methodology is adopted to retrieve current academic publications from the SCOPUS database for the period of 2018-2021. Descriptive and thematic analysis is done to reveal various characteristics, themes, potentials, and relationships in achieving collaboration and integration across the retail supply chains. The findings also suggest some suggestions for small and medium enterprises and future directions.
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Aims And Objectives

The unique characteristics of IoT and blockchain technology may help in supply chain integration and collaboration, which is an opportunity for retail businesses experiencing industry-wide changes. Therefore, this chapter’s aim is to explore the potentials of IoT and blockchain technology to improve the collaboration and integration in the retail supply chain. The chapter follows a Systematic Literature Review (SLR) to explore the topic. A set of objectives have been established to address, which are:

  • RO 1. Review the academic and practitioner literature related to the IoT and blockchain technology related to collaboration and integration of retail supply chain.

  • RO 2. Produce a descriptive analysis of the evolution of literature.

  • RO 3. Undertake a detailed review of literature to identify and summarize the potentials of IoT and blockchain technology in achieving collaboration and integration of retail supply chain.

  • RO 4. Provide a summary of the themes and findings on the literature examined.

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