MLA
Mon, Alicia,et al. "Practical Application of a Software Development Framework in an Accountant Office." Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies, edited by Hanna Oktaba and Mario Piattini, IGI Global, 2008, pp. 296-312. http://doi:10.4018/978-1-59904-906-9.ch016
APA
Mon, A., Estayno, M., & Scalzone, P. (2008). Practical Application of a Software Development Framework in an Accountant Office. In Oktaba, H., & Piattini, M. (Ed.), Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (pp. 296-312). IGI Global. http://doi:10.4018/978-1-59904-906-9.ch016
Chicago
Mon, Alicia and Marcelo Estayno, and Patricia Scalzone. "Practical Application of a Software Development Framework in an Accountant Office." In Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies. edited by Hanna Oktaba , and Mario Piattini, 296-312. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-906-9.ch016
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