MLA
Cooper, Lesley, et al. "Practical Applications of Case Management Software for Practitioners in Health and Human Services." Information Communication Technologies for Human Services Education and Delivery: Concepts and Cases, edited by Jennifer Martin and Linette Hawkins, IGI Global, 2010, pp. 167-183. https://doi.org/10.4018/978-1-60566-735-5.ch011
APA
Cooper, L., Fox, D., & Stanley-Horn, D. (2010). Practical Applications of Case Management Software for Practitioners in Health and Human Services. In J. Martin & L. Hawkins (Eds.), Information Communication Technologies for Human Services Education and Delivery: Concepts and Cases (pp. 167-183). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-60566-735-5.ch011
Chicago
Cooper, Lesley, Dana Fox, and Diane Stanley-Horn. "Practical Applications of Case Management Software for Practitioners in Health and Human Services." In Information Communication Technologies for Human Services Education and Delivery: Concepts and Cases, edited by Jennifer Martin and Linette Hawkins, 167-183. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-735-5.ch011
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