A Practitioner’s Approach to Collaborative Usability Testing

Case Description

The case description is presented as follows:

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  1.0 Background

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  2.0 Method

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    2.1 Initial Client Presentation

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      2.1.1 Ten Things to Consider

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      2.1.2 Findings

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    2.2 Homework Assignment

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      2.2.1 Key Questions

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      2.2.2 Findings

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    2.3 Test Plan

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      2.3.1 Test Plan Elements

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      2.3.2 Findings

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  3.0 Observations

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    3.1 Testing Sessions

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      3.1.1 Tester Greeting and Orientation

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      3.1.2 Performance Test Items

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      3.1.3 Tester Debriefing

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      3.1.4 Insights

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    3.2 Collation of Observations

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    3.3 Summary of Results

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  4.0 Technology Concerns

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  5.0 Management and Organizational Concerns