MLA
Muñoz, Mirna, and Jezreel Mejia. "Preventing the Increasing Resistance to Change Through a Multi-Model Environment as a Reference Model in Software Process Improvement." Computer Systems and Software Engineering: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2018, pp. 1877-1899. https://doi.org/10.4018/978-1-5225-3923-0.ch078
APA
Muñoz, M. & Mejia, J. (2018). Preventing the Increasing Resistance to Change Through a Multi-Model Environment as a Reference Model in Software Process Improvement. In I. Management Association (Ed.), Computer Systems and Software Engineering: Concepts, Methodologies, Tools, and Applications (pp. 1877-1899). IGI Global. https://doi.org/10.4018/978-1-5225-3923-0.ch078
Chicago
Muñoz, Mirna, and Jezreel Mejia. "Preventing the Increasing Resistance to Change Through a Multi-Model Environment as a Reference Model in Software Process Improvement." In Computer Systems and Software Engineering: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1877-1899. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3923-0.ch078
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