Principles and Values of Islamic Communication in Organizations

Principles and Values of Islamic Communication in Organizations

Hafiza Harun (Zurich Takaful Malaysia Berhad, Malaysia)
DOI: 10.4018/978-1-7998-6892-7.ch005
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This chapter discusses Islamic communication principles and values which are ideal for any organizations. The discussion starts by elaborating communication from Islamic point of view. The discussion continues by deliberation on communication values and their relationship with good organization. Some thoughts of Muslims' prominent scholars that are relevant to communication are highlighted to integrate them towards the establishment of an ideal Islamic organization. The deliberations on Islamic values are highlighted through five pertinent values and their roles in building up a solid organization.
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Communication From Islamic Perspective

As a complete way of life, Islam comes as a perfect religion in guiding life for humankind. Allah says in Surah Al-Maidah, verse 3: “This day I have perfected for you your religion and completed My favor upon you and have approved for you Islam as religion” (Al-Quran). Indeed, this perfection covers every living aspect which includes the communication perspective. Communication; basically, serves as the foundation of transmitting information and knowledge. It is further mentioned by Sardar (1993) that communication in Islam is innately related to the Quranic concept of ‘ilm or “basic driving force of Islamic culture”. This principle is closely associated with the initial Quranic verse revealed to Prophet Muhammad (P.B.U.H) on the instruction of ‘read’. The reading instruction is a leading direction towards learning and seeking knowledge which is very significant in Islam.

It is proven in history, Islam has been growing in a structured manner with revelation of Allah and disseminated to human beings through the intermediary of prophets as His chosen messengers. Allah mentions in Surah Ibrahim, verse 4: “And We did not send any messenger except [speaking] in the language of his people to state clearly for them, and Allah sends astray [thereby] whom He wills and guides whom He wills. And He is the Exalted in Might, the Wise” (Al-Quran). It is interesting to learn that there are models of communication presented in Al-Quran as the evidence that Islam is a communicative religion. Those models indicate on how Allah communicates with His servants. Ibrahim (2005) outlines these models as the “inspiration, from behind a veil and sending a messenger”. Inspirational model includes the Allah’s communication with the mother of Prophet Musa, Prophet Ibrahim and Prophet Musa (himself) (‘Alaihimussalam). Behind a veil model refers to communication between Allah and Musa as its occurrence with God remains invisible. Last but not least, it is known as “sending a messenger model”. Through this model, Allah sends His revelation to the Prophet Muhammad (P.B.U.H) with the intermediation of Angel Jibril. Some of the verses related to this communication are listed as below:

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