Principles of the Management of Projects Applied to the Development of Neighborhood Stores

Principles of the Management of Projects Applied to the Development of Neighborhood Stores

Omar Alonso Patiño (Universidad EAN, Colombia) and Laura Marcela Patiño G. (Universidad EAN, Colombia)
DOI: 10.4018/978-1-7998-1934-9.ch019
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This chapter describes the specific characteristics of neighborhood stores; for this purpose, a brief summary of the historical conditions in which they have developed, their evolution, characteristics, and the conditions that make them different from other formats of retailer commerce is presented. Taking into account that this is a business model that raises from the base of the pyramid and is developed in the provision of services in a high percentage, it raises some basic concepts of this model that are applicable to the neighborhood store. On the other hand, the authors look forward to bring together the basic concepts of project management to the store from two perspectives, the first from programs that may or may not be from the government, that bring support in the search for its consolidation as a socially and economically sustainable model, and the second from the own management of the store, which due to the lack of fundamental knowledge on administration from the owner, seems to be condemned to its survival, without major possibilities of growth.
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Background Of The Neighborhood Store As A Business Model

The neighborhood store is part of the history and culture of contemporary society, especially in Latin America, a region in which its permanence is still wide, being a fully consolidated business model, despite the adverse conditions it has experienced in the last 20 years. The shop, essentially, has been the place for the purchase of perishable and essential products, a function that has been developed since the foundation of the large urban centers (Triana, 1989; Páramo, 2012), where the need to collect and sell these products arose for a working class community that was grouped into small areas of land with a high population density.

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