MLA
Hope, Beverly G. and Rosemary H. Wild. "Procedural Cuing Using an Expert Support System." Decision-Making Support Systems: Achievements and Challenges for the New Decade. IGI Global, 2003. 101-119. Web. 20 Apr. 2018. doi:10.4018/978-1-59140-045-5.ch007
APA
Hope, B. G., & Wild, R. H. (2003). Procedural Cuing Using an Expert Support System. In G. Forgionne, J. Gupta, & M. Mora (Eds.), Decision-Making Support Systems: Achievements and Challenges for the New Decade (pp. 101-119). Hershey, PA: IGI Global. doi:10.4018/978-1-59140-045-5.ch007
Chicago
Hope, Beverly G. and Rosemary H. Wild. "Procedural Cuing Using an Expert Support System." In Decision-Making Support Systems: Achievements and Challenges for the New Decade, ed. Guisseppi A. Forgionne, Jatinder N. D. Gupta and Manuel Mora, 101-119 (2003), accessed April 20, 2018. doi:10.4018/978-1-59140-045-5.ch007
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