IT Productivity Impacts in Manufacturing Contexts

IT Productivity Impacts in Manufacturing Contexts

Kristina Setzekorn (University of Evansville, USA), Arun Rai (Georgia State University, USA) and Arlyn J. Melcher (Southern Illinois University at Carbondale, USA)
DOI: 10.4018/978-1-59140-553-5.ch303
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The fundamental questions of whether and how information technology (IT) contributes to firm performance have been answered in different ways. IT value research findings have been equivocal, with some studies finding negative performance impacts (Berndt & Morrison, 1995; Johansen, Karmarkar, Nanda & Seidmann, 1996), some finding no overall effect (Barua, Kriebel & Mukhopadhyay, 1995; Dos Santos, Peffers & Mauer, 1993; Loveman, 1994; Strassman, 1985, 1990), and some finding positive impacts (Brynjolfsson & Hitt, 1996; Brynjolfsson & Yang, 1997; Hitt & Brynjolfsson, 1996; Mukhopadhyay, Kekre & Kalathur, 1995).

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