Project Management in Government

Project Management in Government

Shauneen Furlong (University of Ottawa, Canada & John Moores Liverpool University, UK)
Copyright: © 2018 |Pages: 16
DOI: 10.4018/978-1-5225-2255-3.ch315

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The eGovernment literature introduces a paradigm that examines the digital government evolution and includes a discussion whether digitization, when applied to internal structures and external relationships, changes them or not (Janowski, 2015). This is critical in determining expectations for change and the degree and impact from the application of technology. This paper builds upon previous research and is concerned with the transformational outcome and thereby attempts to assess the effectiveness of the digitization to transform structures and relationships.

eGovernment studies note that stakeholder disappointment is reported as a root problem that causes many unsuccessful projects (Eskerod, 2016). Other authors and papers as recent as 2016 also state that the management literature falls short in analyzing the impact of project management. Specifically the literature does not make the linkages and connections between stakeholders and the information needed to assist project managers in analyzing and prioritizing the challenges that confront them (Van Offenbeek, 2016).

Key Terms in this Chapter

Innovation: Defined as a new idea, device, or method. Innovation is the application of better solutions that meet new requirements, unarticulated needs, or existing market needs. The term innovation can be defined as something original and more effective and, as a consequence, new, that breaks into the market or society.

Project Management: The discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria. A project is a temporary endeavor designed to produce a unique product, service, or result with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables) undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value.

eGovernment: The utilization of Information Technology (IT), Information and Communication Technologies (ICTs), and other web-based telecommunication technologies to improve and/or enhance the efficiency and effectiveness of service delivery in the public sector.

Transformational Government: The use of computer-based information and communications technologies (ICT) to change the way governments work. The term is commonly used to describe a government reform strategy which attempts to radically change the way people understand government, especially those working within government.

Transformational Leadership: A style of leadership where a leader works with subordinates to identify needed change, creating a vision to guide the change through inspiration, and executing the change in tandem with committed members of a group.

Change Management: Refers to any approach to transitioning individuals, teams, and organizations using methods intended to re-direct the use of resources, business process, budget allocations, or other modes of operation that significantly reshape a company or organization.

Leadership: A research area and a practical skill encompassing the ability of an individual or organization to lead or guide other individuals, teams, or entire organizations.

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