Project Management of New Hotel Openings

Abstract

This chapter introduces hoteliers to the importance of effective project management in their professional lives. It summarizes key concepts in project management, especially as they relate to opening new hotels and other hospitality-related activities. Firstly, the nature of projects is explained, and they are contrasted to ongoing business operations with regards to how they are planned and controlled and how performance is measured. Then, project-specific planning methods are considered, and the risks involved in successfully completing projects are analyzed and managed. Next, the research on how to improve the chances of successfully completing projects is discussed, and how this relates to opening new hotels. Finally, sources of further information on becoming a successful project manager or researcher in this field are identified.