Promoting Information Services Among the Non-Users of Academic Libraries

Promoting Information Services Among the Non-Users of Academic Libraries

Saravanan Parameswaran Pillai
Copyright: © 2020 |Pages: 15
DOI: 10.4018/978-1-7998-1482-5.ch005
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Academic libraries have for centuries played critically important roles in supporting the education system. A statistically significant correlation between library use and academic productivity has been found. Recently, libraries have not been used at the optimum level. To design library services, user studies are being conducted by many researchers. However, non-users, who have legal rights, are left-out from these studies. This chapter defines the users and non-users, and the reasons for non-use, and suggests methods to promote the library services among the non-users.
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Academic Libraries

Jennifer Wells (1995) states that, “the effectiveness of libraries has often been measured by the volume of library materials available to clients, the amount of use of services and resources, and the apparent or quantified satisfaction of clients”. Academic libraries provide wide variety of information that students seek for their work. They also contribute to their knowledge acquisition academically and personally. Libraries in educational possess large collection of books that are suitable for the students irrespective of their area of interest and genre. This allows them to explore new range of genres without any restrictions.

The library is the most appropriate agency in an academic institution to collect, organize and disseminate knowledge for use. In library, books are not only collected but conceived and comprehended as well – here, books become modules and integrated circuits, helping academic community at the university to interpret and advance knowledge and skill (Sahai, 1990).

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