Public Access ICT in Kyrgyzstan

Public Access ICT in Kyrgyzstan

Tracey Naughton (Socio-Economic Consultant, Mongolia) and Lkhagvasuren Ariunaa (Intec Company, Mongolia)
DOI: 10.4018/978-1-60960-771-5.ch025
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Executive Summary

The Kyrgyz Republic is a landlocked country in central Asia and borders Kazakhstan, Uzbekistan, Tajikistan, and China. The country has a land area of 196,500 sq km but has only five million people. Kyrgyzstan declared its independence in 1991 after having been a republic in the former Soviet Union. The population is heavily concentrated in just a few scattered localities, and one third of those people live in urban communities. More than 64% of the total population and more than 50% of the rural population live in deep poverty. Nevertheless, the population in general is educated and literate, and the existing social capital is relatively high. The people with the higher literacy rates tend to be those who speak the Kyrgyz and Russian languages, and this segment of the population displays a strong interest in information and communication technologies (ICTs).

Given the extreme depth of poverty nationwide, the socio-economic classes can be delineated to some degree by their regional location. People in the northern reaches are relatively wealthier, and that area is home to the Russian minority. The southern regions are less well developed economically and are home to a number of ethnic minorities, including Uzbeks, Tadjiks, and refugees from neighboring countries. The south is also troubled by ongoing border disputes, many of which are sparked by conflicts associated with the vigorous smuggling trade.

Only 30% of the entire country is suitable for habitation, with rugged mountains surrounding a few broad, grassy highland valleys and covering three fourths of the nation. The topography of this mountainous country makes it difficult to establish hardwire networks as it blocks line-of-sight transmissions. Landline networks beyond the more populous communities are quite limited.

Rural residents often live in remote villages that are difficult to reach because of the mountainous terrain, and many settlements are isolated in the winter by deep snow and treacherous roads. Largely because of the lack of reliable and stable electric power, rural areas rarely have the technology or infrastructure for digital access to information.

Residents of the rural areas often migrate to seek work in the larger cities, or travel abroad to other countries, such as Russia and Kazakhstan. This economically driven migration is a drain on the able-bodied, predominantly younger, potential work force, and on a generation more aware of digital services and technologies.

Given the numbers of rural residents who move to cities and abroad, there is an increasing demand for affordable and reliable digital communication. Yet, half of the rural population lives in poverty that impacts their ability to access information, especially when fees and charges are levied, as is often the case with commercial Internet centers.

The severity of the social, political, and economic conditions in Kyrgyzstan led it to be selected to participate in this international investigative study. The study was designed to assess the ability of the public to access information and communication venues, and also to review the role of ICTs across the overall economic, political, and regulatory framework in Kyrgyzstan. The researchers assessed how the venues function, how they serve user needs, how they meet operational constraints, and how they realize successes.

The researchers focused on the environment of public information access venues to determine their strengths, weaknesses, opportunities, and the specific information offered. The researchers interviewed policy and decision makers, government representatives, and NGO and other private-sector representatives concerning ICT development in Kyrgyzstan. They examined the physical infrastructure, human capital of public access venues, information content, service usage patterns, communication and knowledge production, as well as environmental factors, such as governmental policies, geography, ethnicity, and linguistics. During the fieldwork, they reviewed applicable publications and interviewed stakeholders, operators, and users from the four selected public access venues: public libraries, e-centers, Internet clubs, and information and resource centers. The research was conducted during a school and university summer holiday, and therefore, the researchers were unable to complete as many interviews as they had planned.

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