Public Communications Infrastructure Support for Telecommuting

Abstract

As the number of telecommuters grows, so does the data traffic on the Public Switched Telephone Network (PSTN) and its adjunct infrastructures. This chapter analyzes the impact of increased telecommuter-networking traffic on the PSTN and the adjunct infrastructures such as the Internet. This analysis will give readers the tools to understand the public network infrastructures and to gain insight into the networking requirements of virtual offices/work groups. By understanding the interconnection issues, decision-makers will be better able to analyze business needs related to telecommuter remote offices. In addition to understanding telecommunications technology, corporate management also will gain insight into the language of the service provider. This will help management and key decision-makers evaluate benefits of a telecommuting workforce, and negotiate with service providers for the necessary technology to support of their telecommuters.