MLA
Nieblas Zapater, Marcio, and Graça Bressan. "Quality of Experience for Video Services." Handbook of Research on Wireless Multimedia: Quality of Service and Solutions, edited by Nicola Cranley and Liam Murphy, IGI Global, 2009, pp. 258-273. https://doi.org/10.4018/978-1-59904-820-8.ch010
APA
Nieblas Zapater, M. & Bressan, G. (2009). Quality of Experience for Video Services. In N. Cranley & L. Murphy (Eds.), Handbook of Research on Wireless Multimedia: Quality of Service and Solutions (pp. 258-273). IGI Global. https://doi.org/10.4018/978-1-59904-820-8.ch010
Chicago
Nieblas Zapater, Marcio, and Graça Bressan. "Quality of Experience for Video Services." In Handbook of Research on Wireless Multimedia: Quality of Service and Solutions, edited by Nicola Cranley and Liam Murphy, 258-273. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-59904-820-8.ch010
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