MLA
Boudreau, Marie-Claude, and Larry Sligman. "Quality of Use of a Complex Technology: A Learning-Based Model." End-User Computing: Concepts, Methodologies, Tools, and Applications, edited by Steve Clarke, IGI Global, 2008, pp. 947-964. https://doi.org/10.4018/978-1-59904-945-8.ch068
APA
Boudreau, M. & Sligman, L. (2008). Quality of Use of a Complex Technology: A Learning-Based Model. In S. Clarke (Ed.), End-User Computing: Concepts, Methodologies, Tools, and Applications (pp. 947-964). IGI Global. https://doi.org/10.4018/978-1-59904-945-8.ch068
Chicago
Boudreau, Marie-Claude, and Larry Sligman. "Quality of Use of a Complex Technology: A Learning-Based Model." In End-User Computing: Concepts, Methodologies, Tools, and Applications, edited by Steve Clarke, 947-964. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-945-8.ch068
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