MLA
Alshawi, Mustafa, and Hafez Salleh. "IT/IS Readiness Maturity Model." Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment, edited by Mustafa Alshawi and Mohammed Arif, IGI Global, 2012, pp. 1-14. https://doi.org/10.4018/978-1-61350-311-9.ch001
APA
Alshawi, M. & Salleh, H. (2012). IT/IS Readiness Maturity Model. In M. Alshawi & M. Arif (Eds.), Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment (pp. 1-14). IGI Global. https://doi.org/10.4018/978-1-61350-311-9.ch001
Chicago
Alshawi, Mustafa, and Hafez Salleh. "IT/IS Readiness Maturity Model." In Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment, edited by Mustafa Alshawi and Mohammed Arif, 1-14. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-311-9.ch001
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