Real Time Decision Making and Mobile Technologies

Abstract

For business decision making to occur, data needs to be converted to information, then to knowledge and rapidly to wisdom. Whilst Information Communication Technology (ICT) solutions facilitate business decision making, ICT has not always been effective in providing the critical “data to wisdom” conversion necessary for real-time decision making on any device anywhere anytime. This lack of effectiveness in real-time decision making has been further hampered by a dependence upon location and time. Mobile technologies provide an opportunity to enhance business decision making by freeing users from complex information management requirements and enabling real-time decision making on any device anywhere anytime. This chapter discusses the role of mobile technologies in real time decision making.