MLA
Duggan, Evan W. "Reducing IS Maintenance by Improving the Quality of IS Development Processes and Practices." Managing Corporate Information Systems Evolution and Maintenance, edited by Khaled M. Khan and Yan Zhang, IGI Global, 2005, pp. 345-363. https://doi.org/10.4018/978-1-59140-366-1.ch015
APA
Duggan, E. W. (2005). Reducing IS Maintenance by Improving the Quality of IS Development Processes and Practices. In K. Khan & Y. Zhang (Eds.), Managing Corporate Information Systems Evolution and Maintenance (pp. 345-363). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-59140-366-1.ch015
Chicago
Duggan, Evan W. "Reducing IS Maintenance by Improving the Quality of IS Development Processes and Practices." In Managing Corporate Information Systems Evolution and Maintenance, edited by Khaled M. Khan and Yan Zhang, 345-363. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-366-1.ch015
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