Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs

Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs

Nripendra P. Rana (Swansea University, UK), Michael D. Williams (Swansea University, UK), Yogesh K. Dwivedi (Swansea University, UK) and Janet Williams (University of Glamorgan, UK)
Copyright: © 2013 |Pages: 25
DOI: 10.4018/978-1-4666-2458-0.ch021
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After more than a decade of research in the field of e-government, it is now timely and appropriate to reflect upon the overall developmental directions in the area. This paper explores research progress to date by systematically analyzing the existing body of knowledge on e-government related issues, and reveal if there is lack of theoretical development and rigor in the area. Usable data relating to e-government research currently available were collected from 779 research articles identified from the ISI Web of Knowledge database, and by manually identifying relevant articles from dedicated journals on electronic government such as Transforming Government: People, Process, and Policy (TGPPP), Electronic Government, an International Journal (EGIJ), and International Journal of Electronic Government Research (IJEGR). Based on the investigation of the various studies, findings reveal that generic e-government applications were explored more than any specific applications, and the technology acceptance model (TAM) was the most utilized theory to explain research models. Although a large number of theories and theoretical constructs were borrowed from the reference disciplines, their utilization by e-government researchers appears largely random in approach. The paper also presents limitations and further research directions for future researchers.
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This study employed a bibliometric and systematic review approach to identify, collect and analyze relevant e-government publications in order to achieve specified aim. Firstly, we collected the list of all the articles from the comprehensive online database ISI Web of Knowledge by using some of the keywords such as “electronic government”, “online government”, “digital democracy”, “adoption”, “acceptance”, “usage”, “diffusion”, “implementation” and “impact” with certain permutation and combination to obtain the appropriate articles in our field of research. A more restricted search process was used by the combination of logical OR and logical AND to filter out those articles which are mainly in the area of IT adoption, diffusion, usage, application and implementation. We obtained a list of 823 articles on electronic government from the keywords. Our main intention was to find out all the possible articles on electronic government acceptance, adoption, implementation, usage, and diffusion from different conferences and journals. These 823 articles were then looked for their full availability through Google Scholar®. Out of total 823 articles, we got an access of 433 journal and conference articles.

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