MLA
Francia, Guillermo A. and Frances Shannon Hutchinson. "Regulatory and Policy Compliance with Regard to Identity Theft Prevention, Detection, and Response." Crisis Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2014, pp. 280-310. http://doi:10.4018/978-1-4666-4707-7.ch012
APA
Francia, G. A., & Hutchinson, F. S. (2014). Regulatory and Policy Compliance with Regard to Identity Theft Prevention, Detection, and Response. In Management Association, I. (Ed.), Crisis Management: Concepts, Methodologies, Tools, and Applications (pp. 280-310). IGI Global. http://doi:10.4018/978-1-4666-4707-7.ch012
Chicago
Francia, Guillermo A., and Frances Shannon Hutchinson. "Regulatory and Policy Compliance with Regard to Identity Theft Prevention, Detection, and Response." In Crisis Management: Concepts, Methodologies, Tools, and Applications. edited by Information Resources Management Association, 280-310. Hershey, PA: IGI Global, 2014. http://doi:10.4018/978-1-4666-4707-7.ch012
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