Remote Work Realities and Public Sector Burnout: Addressing Mental Health, Work-Life Balance, and Sustainable Solutions

Abstract

Remote work has fundamentally transformed the public sector, offering greater flexibility, enhanced efficiency, and improved service delivery. Nonetheless, it has also brought forth significant challenges, including employee burnout, mental health issues, and difficulties in maintaining work-life balance. The transition to remote work, expedited by the COVID-19 pandemic, has revealed gaps in digital infrastructure, raised cybersecurity concerns, and highlighted disparities in access to remote work opportunities among public sector employees. This chapter delves into the realities of remote work within government institutions, focusing on the challenges employees encounter and the factors that contribute to burnout. It emphasizes the necessity for sustainable solutions, such as flexible work arrangements, mental health initiatives, effective workload management, and stronger managerial support. Additionally, the chapter assesses the role of technology, cybersecurity, and standardized policies as crucial elements in ensuring the long-term success of remote work.