MLA
Kittner, Marcy, and Craig Van Slyke. "Reorganizing Information Technology Services in an Academic Environment." Organizational Achievement and Failure in Information Technology Management, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2000, pp. 214-232. https://doi.org/10.4018/978-1-878289-83-4.ch012
APA
Kittner, M. & Van Slyke, C. (2000). Reorganizing Information Technology Services in an Academic Environment. In M. Khosrow-Pour, D.B.A. (Ed.), Organizational Achievement and Failure in Information Technology Management (pp. 214-232). IGI Global. https://doi.org/10.4018/978-1-878289-83-4.ch012
Chicago
Kittner, Marcy, and Craig Van Slyke. "Reorganizing Information Technology Services in an Academic Environment." In Organizational Achievement and Failure in Information Technology Management, edited by Mehdi Khosrow-Pour, D.B.A., 214-232. Hershey, PA: IGI Global, 2000. https://doi.org/10.4018/978-1-878289-83-4.ch012
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