Researching Telework: Past Concerns and Future Directions

Researching Telework: Past Concerns and Future Directions

Nicole B. Ellison (University of Southern California, USA)
DOI: 10.4018/978-1-878289-86-5.ch015
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This chapter examines the state of the art in telework research. The author reviews the most central scholarly literature examining the phenomenon of telework (also called home-based work or telecommuting) and develops a framework for organizing this body of work. She organizes previous research on telework into six major thematic concerns relating to the definition, measurement, and scope of telework; management of teleworkers; travel-related impacts of telework; organizational culture and employee isolation; boundaries between “home” and “work” and the impact of telework on the individual and the family. Areas for future research are suggested.

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