Hu Resources Replaces Human Resources in Health Care

Co-Evolution

More important than the distraction of artificial intelligence is the shift in our relationship with intelligent hus. We will no longer be passive users of artificial intelligence as one would use an essentially static hammer or an electronic medical record system. We are becoming partners, co-evolving soft and hard hus with ourselves. Intelligent systems follow user-driven design and learn and improve with usage. Usage rather than form will determine function.

Machine systems, such as automobiles, that we use today are often mass produced. The basics made available to us at the point of purchase are determined in the factory. We can order a vehicle made from standard parts, choosing among those standard parts. Our vehicle is either a heavy-duty pickup or a small car suitable for just two people around town. Other than deteriorating, most of our vehicles will not evolve as we use them.

Intelligent systems will evolve as we use them. Today’s voice recognition system evolves and improves with our use. Intelligent systems will develop functionality by seeking out modules and features to add to themselves as we, and they, need them. The challenge will be as individuals, wet hus, and teams use them within corporate environments. As professionals move from one corporate environment to another, they will want to take their version of a system with them. Also if licensing bodies and corporations seek certified consistency, a professional’s intelligent systems will need to learn this and map variations from the original version to its current state.