Resuscitating Team Roles within Wayburn Health System

Resuscitating Team Roles within Wayburn Health System

Jill E. Stefaniak (Oakland University William Beaumont School of Medicine, USA)
DOI: 10.4018/978-1-4666-3676-7.ch008
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Administrative leadership of Wayburn Health System decided to move forward with a training program to address communication between healthcare professionals within their emergency center. After a few sentinel events where errors had occurred that compromised patient safety due to miscommunication amongst healthcare team members, hospital administration decided that communication processes needed to be standardized within the emergency center during trauma resuscitations. Four hundred employees from various departments and disciplines would require training. An instructional designer was brought onto the project to ensure that training was customized to fit the specific needs of the trauma resuscitation team.

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