MLA
Lin, Chad and Graham P. Pervan. "A Review of IS/IT Investment Evaluation and Benefits Management Issues, Problems and Processes." Information Technology Evaluation Methods and Management. IGI Global, 2001. 2-24. Web. 12 Dec. 2019. doi:10.4018/978-1-878289-90-2.ch001
APA
Lin, C., & Pervan, G. P. (2001). A Review of IS/IT Investment Evaluation and Benefits Management Issues, Problems and Processes. In W. Van Grembergen (Ed.), Information Technology Evaluation Methods and Management (pp. 2-24). Hershey, PA: IGI Global. doi:10.4018/978-1-878289-90-2.ch001
Chicago
Lin, Chad and Graham P. Pervan. "A Review of IS/IT Investment Evaluation and Benefits Management Issues, Problems and Processes." In Information Technology Evaluation Methods and Management, ed. Wim Van Grembergen, 2-24 (2001), accessed December 12, 2019. doi:10.4018/978-1-878289-90-2.ch001
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