MLA
Värlander, Sara. "The Role of Situated Embodied Interaction in the Banking Customer Knowledge Creation Process." Ubiquitous Developments in Knowledge Management: Integrations and Trends, edited by Murray E. Jennex, IGI Global, 2010, pp. 236-251. https://doi.org/10.4018/978-1-60566-954-0.ch015
APA
Värlander, S. (2010). The Role of Situated Embodied Interaction in the Banking Customer Knowledge Creation Process. In M. Jennex (Ed.), Ubiquitous Developments in Knowledge Management: Integrations and Trends (pp. 236-251). IGI Global. https://doi.org/10.4018/978-1-60566-954-0.ch015
Chicago
Värlander, Sara. "The Role of Situated Embodied Interaction in the Banking Customer Knowledge Creation Process." In Ubiquitous Developments in Knowledge Management: Integrations and Trends, edited by Murray E. Jennex, 236-251. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-954-0.ch015
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