MLA
Kloss, Joerg H. "The Role of Standards for E-Commerce in Virtual Worlds." Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships, edited by Barbara Ciaramitaro, IGI Global, 2011, pp. 257-266. https://doi.org/10.4018/978-1-61692-808-7.ch015
APA
Kloss, J. H. (2011). The Role of Standards for E-Commerce in Virtual Worlds. In B. Ciaramitaro (Ed.), Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships (pp. 257-266). IGI Global. https://doi.org/10.4018/978-1-61692-808-7.ch015
Chicago
Kloss, Joerg H. "The Role of Standards for E-Commerce in Virtual Worlds." In Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships, edited by Barbara Ciaramitaro, 257-266. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-808-7.ch015
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