MLA
Lertpittayapoom, Nongkran, and Souren Paul. "The Roles of Online Intermediaries in Collective Memory-Supported Electronic Negotiation." E-Business Models, Services and Communications, edited by In Lee, IGI Global, 2008, pp. 354-371. https://doi.org/10.4018/978-1-59904-831-4.ch017
APA
Lertpittayapoom, N. & Paul, S. (2008). The Roles of Online Intermediaries in Collective Memory-Supported Electronic Negotiation. In I. Lee (Ed.), E-Business Models, Services and Communications (pp. 354-371). IGI Global. https://doi.org/10.4018/978-1-59904-831-4.ch017
Chicago
Lertpittayapoom, Nongkran, and Souren Paul. "The Roles of Online Intermediaries in Collective Memory-Supported Electronic Negotiation." In E-Business Models, Services and Communications, edited by In Lee, 354-371. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-831-4.ch017
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