Seamless Talk: User-Controlled Session Management for Sustained Car Conversations

Seamless Talk: User-Controlled Session Management for Sustained Car Conversations

Ola Henfridsson (Viktoria Institute, Sweden), Mikael Wiberg (Umea University, Sweden), Rikard Lindgren (Viktoria Institute, Sweden) and Fredrik Ljungberg (IT University of Goteborg, Sweden)
DOI: 10.4018/978-1-59140-530-6.ch012
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Abstract

This chapter approaches sustained car conversations across mobile phones and in-car phone resources as a session management problem. Addressing this problem, the chapter outlines a session management model for user-controlled media switches during ongoing phone conversations. The model makes a distinction between the user and the infrastructure levels of session management. To illustrate and validate the rationale of the model, the chapter presents an in-car mobile phone hands-free system, SeamlessTalk, developed to support sustained car conversations. The user-controlled session management model contributes to current research on session management by addressing the explicit/implicit session management dichotomy in multiple media situations.

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