MLA
Chiang, Kuan-Pin, et al. "e-Search: A Conceptual Framework of Online Consumer Behavior." Web Systems Design and Online Consumer Behavior, edited by Yuan Gao, IGI Global, 2005, pp. 1-18. https://doi.org/10.4018/978-1-59140-327-2.ch001
APA
Chiang, K., Dholakia, R. R., & Westin, S. (2005). e-Search: A Conceptual Framework of Online Consumer Behavior. In Y. Gao (Ed.), Web Systems Design and Online Consumer Behavior (pp. 1-18). IGI Global. https://doi.org/10.4018/978-1-59140-327-2.ch001
Chicago
Chiang, Kuan-Pin, Ruby Roy Dholakia, and Stu Westin. "e-Search: A Conceptual Framework of Online Consumer Behavior." In Web Systems Design and Online Consumer Behavior, edited by Yuan Gao, 1-18. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-327-2.ch001
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