Security Technologies and Policies in Organisations

Security Technologies and Policies in Organisations

Nickolas J. G. Falkner (The University of Adelaide, Australia)
DOI: 10.4018/978-1-60960-573-5.ch010
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Abstract

The ability to perform actions that were previously impossible or unfeasible has been one of the most challenging aspects that has accompanied the introduction of electronic systems for data management. This, in turn, has required a rethinking of a number of behaviours that had apparently been driven by a strong ethical code but now appear to have been more strongly controlled by the impossibility of the action. This chapter proposes a hybrid ethical approach to address the complex issues surrounding modern computer systems, having first identified the reasons why a simplistic approach is insufficient.
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Information For Managers

Your business is not secure in the absence of a formal policy on the responsible, secure and ethical use of technology. An individual’s capacity for rationalisation, the possibility of unethical or ethically-ignorant employees, and the capabilities of modern technology combine to make it possible for an organisation’s security to be compromised quickly, easily and with devastating effect (Harris & Ogbonna, 2010).

As we will discuss, existing professional codes of ethics may be useful, but there must be a well-established code of ethics that binds the organisation as a whole. These codes of ethics must be flexible, extensible and practical. Because of this, we are going to take the most suitable aspects from all of the frameworks, and propose a system that can be adapted to any business.

The core points of this chapter, for management, are:

  • 1.

    Be ethically consistent. Apply one rule across your company, your employees and your clients.

  • 2.

    Use as much security technology as you need to protect your systems and to carry out work efficiently.

  • 3.

    Consider the impact on your staff of encouraging (or forcing) them to act unethically, even implicitly.

  • 4.

    Clearly identify what the core ethical rules are for your business in plain language.

  • 5.

    Provide clear guidance as to which professional ethics bodies you believe are the closest fit for your organisation.

  • 6.

    Provide clear and explanatory duty statements to all of your staff.

  • 7.

    Do not presume ‘common sense’ or a shared notion of reasonable behaviour. Your corporate culture cannot be based on “Well, you should have known that”, it should be clearly written down and available.

  • 8.

    A perfect security policy is only as good as the staff and equipment that implement it.

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Background

As more technology enters the workplace, we have seen the development of new professions and trades, or trade specialisations, to support office staff and business activities. Electricians are now often licensed as network cabling experts, systems administrators maintain software, hardware and networking systems, and business information specialists spend a great deal of time analysing and optimising the business processes for their clients. Information, and access to it, is a valuable commodity.

Information and Communication Technology (ICT)-rich businesses may be generally characterised as businesses that have a high proportion of their staff using a computer on a daily basis and depend upon the availability of the data stored in the firm’s computer systems. There is also active use of the Internet.

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