MLA
Ingvaldsen, Jon Espen, and Jon Atle Gulla. "Semantic Business Process Mining of SAP Transactions." Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 866-878. https://doi.org/10.4018/978-1-61692-852-0.ch320
APA
Ingvaldsen, J. & Gulla, J. (2011). Semantic Business Process Mining of SAP Transactions. In I. Management Association (Ed.), Enterprise Information Systems: Concepts, Methodologies, Tools and Applications (pp. 866-878). IGI Global. https://doi.org/10.4018/978-1-61692-852-0.ch320
Chicago
Ingvaldsen, Jon Espen, and Jon Atle Gulla. "Semantic Business Process Mining of SAP Transactions." In Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 866-878. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-852-0.ch320
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