Servant Leadership and Diversity: A Focus on Ethnic and Cultural Diversity

Servant Leadership and Diversity: A Focus on Ethnic and Cultural Diversity

Copyright: © 2023 |Pages: 15
DOI: 10.4018/978-1-6684-5812-9.ch011
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Abstract

Business organizations becoming global is nothing new in the current world due to the ever-shrinking physical and communication boundaries. Going global has its benefits and limitations. Benefits would be less expensive land, labor, and resources and reduced transportation cost by being present in countries with vast requirements for an organization's products or services. At the same time, the limitations would be to manage people or lead them toward shared organizational goals. India being a country with enormous opportunities has diverse cultures and practices. Thus, leading various people as employees would be a challenge. What may work in the Western countries may not work in India due to its vast diversity in culture, language, and ethnicity. This research aims to understand the servant leadership approach and if it would be applicable in India. In the context of diverse cultures, the authors analyze the servant leader's role in an organization and compare the practices of servant leadership in various other countries.
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Background Principles

Anybody from the CEO to a team manager can be a leader. As a result, choosing a leadership style is a personal decision. A few principles must be followed to gain clarity and direction in any leadership activity. According to Sinek Simon, the following principles will enable a Servant leader to be effective.

Key Terms in this Chapter

Ethnic Diversity: The existence of people from various ethnic and cultural backgrounds or identities is referred to as ethnic diversity. Many people in the United States identify with multiple ethnic groups, and they may have ethnic variety inside their own families.

Diversity: The state of having or being made up of multiple aspects, such as the participation of people of various colors, cultures, and ethnicities in a group or organization that promotes diversity in schools.

Corporate Culture: The attitudes and practices which determine how well a company manages to communicate and handle outside commercial dealings are referred to as corporate culture.

Servant Leadership: Servant leadership is a leadership style and attitude in which an individual engages with others to attain authority rather than power, whether as a manager or as a coworker. A decentralized organizational structure is embodied by the system.

Culture: Culture is an umbrella term which encompasses the social behavior, institutions, and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups. Culture often originated from or is attributed to a specific region or location.

Cultural Diversity: A gathering of diverse individuals from many cultures or societies is referred to as cultural diversity (commonly known as multiculturalism). Religion, language, gender, race, religion, race, sexual orientation, age, and ethnicity are all factors in cultural diversity.

Leadership: An individual's or a group's ability to influence and guide followers or other members of an organization is referred to as Leadership.

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