MLA
Liu, Shu, et al. "Service Quality Evaluation Method for Community-Based Software Outsourcing Process." Computer Engineering: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 1569-1582. https://doi.org/10.4018/978-1-61350-456-7.ch613
APA
Liu, S., Liu, Y., Jiang, H., Wang, Z., & Xu, X. (2012). Service Quality Evaluation Method for Community-Based Software Outsourcing Process. In I. Management Association (Ed.), Computer Engineering: Concepts, Methodologies, Tools and Applications (pp. 1569-1582). IGI Global. https://doi.org/10.4018/978-1-61350-456-7.ch613
Chicago
Liu, Shu, et al. "Service Quality Evaluation Method for Community-Based Software Outsourcing Process." In Computer Engineering: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1569-1582. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-456-7.ch613
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