MLA
Shata, Osama. "E-Services Privacy: Needs, Approaches, Challenges, Models, and Dimensions." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 2099-2114. http://doi:10.4018/978-1-60566-056-1.ch130
APA
Shata, O. (2009). E-Services Privacy: Needs, Approaches, Challenges, Models, and Dimensions. In Lee, I. (Eds.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 2099-2114). IGI Global. http://doi:10.4018/978-1-60566-056-1.ch130
Chicago
Shata, Osama. "E-Services Privacy: Needs, Approaches, Challenges, Models, and Dimensions." In Electronic Business: Concepts, Methodologies, Tools, and Applications. edited by In Lee, 2099-2114. Hershey, PA: IGI Global, 2009. http://doi:10.4018/978-1-60566-056-1.ch130
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