MLA
Nilsson, Andreas. "Shifting Perspective from Design to Business: Extending the Scope from Spectators to Stakeholders." Managing Business in a Multi-Channel World: Success Factors for E-Business, edited by Timo Saarinen, et al., IGI Global, 2005, pp. 130-146. https://doi.org/10.4018/978-1-59140-629-7.ch009
APA
Nilsson, A. (2005). Shifting Perspective from Design to Business: Extending the Scope from Spectators to Stakeholders. In T. Saarinen, M. Tinnilä, & A. Tseng (Eds.), Managing Business in a Multi-Channel World: Success Factors for E-Business (pp. 130-146). IGI Global. https://doi.org/10.4018/978-1-59140-629-7.ch009
Chicago
Nilsson, Andreas. "Shifting Perspective from Design to Business: Extending the Scope from Spectators to Stakeholders." In Managing Business in a Multi-Channel World: Success Factors for E-Business, edited by Timo Saarinen, Markku Tinnilä, and Anne Tseng, 130-146. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-629-7.ch009
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