MLA
Janssens, Guy, et al. "Sizing ERP Implementation Projects: An Activity-Based Approach." Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 1847-1870. https://doi.org/10.4018/978-1-61692-852-0.ch806
APA
Janssens, G., Kusters, R., & Heemstra, F. (2011). Sizing ERP Implementation Projects: An Activity-Based Approach. In I. Management Association (Ed.), Enterprise Information Systems: Concepts, Methodologies, Tools and Applications (pp. 1847-1870). IGI Global. https://doi.org/10.4018/978-1-61692-852-0.ch806
Chicago
Janssens, Guy, Rob Kusters, and Fred Heemstra. "Sizing ERP Implementation Projects: An Activity-Based Approach." In Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1847-1870. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-852-0.ch806
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