MLA
Natarajan, Thamaraiselvan,et al. "Snapshot of Personnel Productivity Assessment in Indian IT Industry." Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 1094-1108. http://doi:10.4018/978-1-60960-587-2.ch415
APA
Natarajan, T., Rajah, S. R., & Manikavasagam, S. (2011). Snapshot of Personnel Productivity Assessment in Indian IT Industry. In Management Association, I. (Ed.), Global Business: Concepts, Methodologies, Tools and Applications (pp. 1094-1108). IGI Global. http://doi:10.4018/978-1-60960-587-2.ch415
Chicago
Natarajan, Thamaraiselvan and Saraswathy R. Aravinda Rajah, and Sivagnanasundaram Manikavasagam. "Snapshot of Personnel Productivity Assessment in Indian IT Industry." In Global Business: Concepts, Methodologies, Tools and Applications. edited by Information Resources Management Association, 1094-1108. Hershey, PA: IGI Global, 2011. http://doi:10.4018/978-1-60960-587-2.ch415
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