MLA
Golightly, David, and Robert J. Houghton. "Social Media as a Tool to Understand Behaviour on the Railways." Innovative Applications of Big Data in the Railway Industry, edited by Shruti Kohli, et al., IGI Global, 2018, pp. 224-239. https://doi.org/10.4018/978-1-5225-3176-0.ch010
APA
Golightly, D. & Houghton, R. J. (2018). Social Media as a Tool to Understand Behaviour on the Railways. In S. Kohli, A. Kumar, J. Easton, & C. Roberts (Eds.), Innovative Applications of Big Data in the Railway Industry (pp. 224-239). IGI Global. https://doi.org/10.4018/978-1-5225-3176-0.ch010
Chicago
Golightly, David, and Robert J. Houghton. "Social Media as a Tool to Understand Behaviour on the Railways." In Innovative Applications of Big Data in the Railway Industry, edited by Shruti Kohli, et al., 224-239. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3176-0.ch010
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