Software Agents in E-Commerce Systems

Software Agents in E-Commerce Systems

Juergen Seitz (University of Cooperative Education Heidenheim, Germany)
DOI: 10.4018/978-1-59140-553-5.ch451


The Internet introduces a new global marketplace for a large number of relatively unknown and often small companies often offering substitutive or complimentary products and services. The merchants profit from reduced costs, reduced time, and unsold stocks. Customers are attracted by increasing convenience and fast fulfillment.

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