Software Agents in Electronic Commerce: An Overview

Software Agents in Electronic Commerce: An Overview

Maria Indrawan (Monash University, Australia)
DOI: 10.4018/978-1-930708-01-3.ch005
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The explosive growth of Internet-based electronic commerce has increased the consumer’s choices of goods and merchants. To find a suitable good and merchant with acceptable sales terms is a very tedious task. Agent technologies promise to simplify these tasks for consumers. This chapter presents an overview of electronic commerce systems based on software agent technology. A survey of current existing and prototype systems are presented. One of essential requirements of a successful e-commerce system is security measurement. This paper also discusses security issues related to implementing agent-based e-commerce.

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