Software Ad Hoc for E-Learning

Software Ad Hoc for E-Learning

Maria-Isabel Sánchez-Segura (Carlos III Technical University of Madrid, Spain), Antonio de Amescua (Carlos III Technical University of Madrid, Spain), Luis García (Carlos III Technical University of Madrid, Spain) and Luis A. Esteban (Carlos III Technical University of Madrid, Spain)
Copyright: © 2005 |Pages: 12
DOI: 10.4018/978-1-59140-561-0.ch131

Abstract

Although they are non-educational institutions, financial institutions have specific training needs. The greatest priority in employee training arises when the bank launches a new financial product or service. The difficulty, in such cases, lies in training the employees in all the regional branches so that they can offer good service to meet the clients’ demand for the product.

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