Some Key Success Factors in Web-Based Corporate Training in Brazil

Some Key Success Factors in Web-Based Corporate Training in Brazil

Luiz Antonio Joia (Brazilian School of Public and Business Administration of Getulio Vargas Foundation and Rio de Janeiro State University, Brazil)
DOI: 10.4018/978-1-60566-828-4.ch017
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Abstract

Brazilian companies are increasingly turning to web-based corporate training by virtue of the fact that they need to train their employees within tight budget constraints in a country of continental dimensions. However, most of these companies do not know what the critical success factors in these endeavors are. Therefore, this chapter seeks to investigate some key success factors associated with such digital enterprises. In order to achieve this, the multiple case study method is used, whereby two cases, both conducted within the same Brazilian company, leading to opposite outcomes – a success and a failure – are analyzed in depth. Accordingly, the two aforementioned cases are investigated by using quantitative data analysis based on bi- and multi-variate linear regressions, as well as t-tests. The conclusions were that “Goal Orientation”, “Source of Motivation”, and “Metacognitive Support” were the three critical dimensions in these two web-based corporate training programs under analysis.
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Background

In order to analyze the theoretical aspects related to distance training, it is necessary to examine three interrelated topics: psychology, education and information technology (Wilhelmsen et al., 1998). More specifically, it is necessary to examine the main pedagogical approaches and the aspects of utilization of information technology as a way of applying same.

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