MLA
Joia, Luiz Antonio and Mário Figueiredo Costa. "Some Key Success Factors in Web-Based Corporate Training in Brazil: A Multiple Case Study." Web Technologies: Concepts, Methodologies, Tools, and Applications, edited by Arthur Tatnall, IGI Global, 2010, pp. 1724-1744. http://doi:10.4018/978-1-60566-982-3.ch093
APA
Joia, L. A., & Costa, M. F. (2010). Some Key Success Factors in Web-Based Corporate Training in Brazil: A Multiple Case Study. In Tatnall, A. (Ed.), Web Technologies: Concepts, Methodologies, Tools, and Applications (pp. 1724-1744). IGI Global. http://doi:10.4018/978-1-60566-982-3.ch093
Chicago
Joia, Luiz Antonio, and Mário Figueiredo Costa. "Some Key Success Factors in Web-Based Corporate Training in Brazil: A Multiple Case Study." In Web Technologies: Concepts, Methodologies, Tools, and Applications. edited by Arthur Tatnall, 1724-1744. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-982-3.ch093
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