Spectator Information Support: Exploring the Context of Distributed Events

Spectator Information Support: Exploring the Context of Distributed Events

Andreas Nilsson (Viktoria Institute, Sweden), Urban Nulden (Umea University, Sweden) and Daniel Olsson (IT University of Goteborg, Sweden)
DOI: 10.4018/978-1-59140-530-6.ch011
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In the context of temporary, distributed events such as music festivals and sports, the event is divided in several parts held at different geographical locations at the same time or in a sequence. Thus, the conventional technology used can only provide limited support at portions of the event. This research focuses on the challenges for design concerning information support in the context of distributed events. The chapter reports from three empirical studies and applies two perspectives on context as a background to the fieldwork findings. Within the results, three main contextual requirements are presented that need to be considered when designing information support for spectators in situ. The chapter contributes to existing research in terms of providing descriptions of the interplay between actors, context and the event itself. Among the conclusions regarding design, we find that technology should be shaped to behave and act according to how, where and with whom spectators are situated.

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